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911 Operators Suing City For Overworking Them

911 Operators Suing City For Overworking Them

(Rebecca Fishbein) Only a few months after 911 operators reported being "burned out," overworked and undertrained at city emergency dispatch centers, workers are filing a class action suit against the city, claiming they've been forced to work consecutive 16-hour shifts, have difficulty obtaining family leave time and are collapsing from exhaustion on the job.

The NY Post reports that the workers have filed a lawsuit in Brooklyn Supreme Court alleging that their supervisors put them on mandatory double shifts that start at 11 p.m. and end at 3 p.m.; the shifts are often back-to-back, and the suit alleges that several "operators have collapsed from exhaustion while dispatching calls and were removed from the Metrotech Center by paramedics."

Read More: Gothamist

Photo: Nejron Photo/Shutterstock

 

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